Keshav R. Murugesh is the Group CEO and Member of the Board of Directors, WNS Global Services. Based in Mumbai, he is responsible for executing the business strategy and directing the overall performance and growth of WNS. Mr. Murugesh is a business leader with the distinction of turning around two companies consecutively under his stewardship into major successes. He has helped create a combined market capitalization of USD 2 billion between WNS and his previous organization. His astute vision, strategic leadership and hands-on working style have earned him industry and media recognition. In his previous roles, he was President and CEO, Syntel Inc. and Vice President – Finance, ITC Infotech.
A champion of the Business Process Management (BPM) industry, Mr. Murugesh has been reshaping perceptions about the industry around the world through media articles and speaking opportunities at various forums. It has been his persistent effort to highlight the strategic impact of BPM services in businesses across industries through business transformation, tech-enablement, vertical-specific services and more.
Mr. Murugesh serves on the Executive Council of the National Association of Software and Services Companies (NASSCOM).
He also heads the NASSCOM Consumer Interest Protection Task Force that is spearheading efforts to safeguard the interests of consumers of IT and BPM services in this age of increasing cybercrime.
As the immediate past Chairman of the NASSCOM BPM Council for two consecutive terms, he led several major initiatives including the rebranding of the industry to BPM. Recently, Mr. Murugesh took over as the Chairman of the Confederation of Indian Industry (CII) Western Region Education Sub-committee. In this role, his focus is on forging industry-academia alliances to create job-ready youth.
He is a board member of WNS Cares Foundation, the CSR arm of WNS that provides holistic education to under-privileged children in cities across the world where WNS has presence. He is an avid industry speaker and recently spoke at Harvard India Conference. A chartered accountant by training, Mr. Murugesh is a Fellow of The Institute of Chartered Accountants of India and a recipient of the prestigious Chartered Accountants Achiever award 2013. He was honored as ‘the Outstanding CEO’ at the Asia Pacific Entrepreneurship Awards 2015.