ThoughtDarts In Conversation with Keshav : Memoirs of a Global Journey: Keshav Q&A with Bobby Ghosh
icoBg
October 22, 2014
Memoirs of a Global Journey: Keshav Q&A with Bobby Ghosh At the 2014 NASSCOM BPM Summit, Keshav engaged in a Q&A with Bobby Ghosh, the renowned Managing Editor of Quartz and ex-world editor of TIME Magazine. Bobby shared his experiences and challenges of being a journalist in the segment, 'Memoirs of a Global Journey'
February 14, 2014
Keshav in session with Adam Gilchrist on Leadership: Belief, Hope and Trust Catch Keshav in an interesting session with Adam Gilchrist, the Australian Cricketing Legend on ‘Leadership: Belief, Hope and Trust’. The discussion will give you an insight on how basic principles, such as passion, collaboration, integrity and respect, are fundamental to both sports as well as the world of business.
May 28, 2013
BPM is Becoming a Strong Career Choice: Keshav At the NASSCOM BPO Forum 2013 Keshav highlighted the unique characteristics of the business process management (BPM) industry, which is attracting highly-talented and qualified professionals like doctors, engineers, lawyers, chartered accountants and more. BPM and WNS are becoming a strong career choice for today’s youngsters.
November 5, 2012
It’s time to re-evaluate the meaning of outsourcing With the passage of time, the business process outsourcing industry has evolved. However, the messaging has not kept pace with this evolution. It is time to bust the myths surrounding this industry, and acquaint the stakeholders with its potential.
April 27, 2012
WNS announces fourth quarter and full year fiscal 2012 earnings Global Business Process Outsourcing (BPO) services provider WNS reported (GAAP) revenue of USD 113.3 Million, down 28.9 percent ...
October 21, 2014
Making Hyper Growth a Sustainable Business Reality Keshav defined the term ‘hyper-growth’ and explained how the BPM industry is constantly transforming to meet the expectations of its clients. Keshav also outlined NASSCOM’s three focus areas - rebranding BPO to BPM, creating a strong talent pool, and building CoE for high-impact areas. Watch the video for more on the changing face of BPM industry.
December 13, 2013
Social Media, Analytics and Cloud are Catalysts of an Exciting Future In his keynote address at the inaugural Association of Business Services Leaders (ABSL) conference in Romania, Keshav spelt out the key drivers of an exciting future – Social Media, Analytics and Cloud (SMAC). He explained how technology and analytics are enabling the Business Process Management (BPM) industry to create an unprecedented impact on businesses the world over. Keshav also gave an insight into the dynamics of India’s BPM industry and NASSCOM’s plans to accelerate the growth of this industry.
February 25, 2013
Keshav’s Take on What Will Drive Growth in the BPM Industry In an interview with CNBC, Keshav talks about how end-to-end solutions, vertical specialization, technology-enabled transformation and client-centric models will drive growth in BPM companies.
November 5, 2012
Keshav on the re-branding exercise by NASSCOM NASSCOM has rightly identified the need to rebrand the BPO industry in order to attract top-drawer talent. The industry should have a dialog with the academic community and parents to convince them that BPO can be a career of choice.
February 22, 2012
What Makes the Fabric of a Star Performer Passion is the genesis of genius…..goes a popular saying. Can passion alone be the core of a star performer? Watch this video to know more…
October 15, 2014
Big Data and Analytics Shaping Strategic Decisions At the NASSCOM Big Data & Analytics Summit 2014, Keshav spoke about the importance of analytics, and drew parallels with football and politics. He also highlighted the three focus areas of NASSCOM – re-branding BPO to BPM, building the right talent and transforming India as the center of excellence for analytics. Watch this video for more on how big data and analytics are enabling companies to make the right strategic decisions for a sustainable growth.
October 4, 2013
Keshav at NASSCOM BPM Summit WNS grew 12.6% constant currency organic in the last quarter and our head count grew just 1percent. This means we were driving non-linear models and becoming much more relevant to clients. That's the model of the future says Keshav Murugesh, CEO WNS Global Services. The business of the future is going to be an intersection of horizontal vertical as well as geography. The industry grew about 19.8% in terms of revenue and grew about 14% in terms of head count in the last 6 years
February 15, 2013
WNS Takes to High-end Data-oriented Processes In an interview with noted business journalist, Govindraj Ethiraj, on the sidelines of the NASSCOM ILF 2013 summit, Keshav talks about the evolution of the business process management industry from a pure-play India-centric outsourcing model to offering complex decision-making and business transformation support from global locations. WNS today employs highly qualified staff, like doctors, chartered accountants, engineers, statisticians, lawyers, business graduates, etc. Keshav also elaborates on WNS’s pioneering end-to-end vertical structure, technology-enabled platforms and solutions, and its client-centric client partner model.
November 5, 2012
It’s time BPO got the spotlight it deserves The contemporary BPO industry is far different from what it was a decade ago. It has not only grown in size, but also in terms of capabilities, driving business outcomes and competitive advantage for large corporations. It’s time the BPO industry grabs the limelight!
February 1, 2012
How Have Global Organizations Mastered the Art of Working Together What binds a 23,000 strong workforce and motivates it to work towards one goal? Watch this video to know more...
February 28, 2014
Leveraging Business Process Management to Transform and Transfigure Keshav moderated a power-packed panel discussion at the NASSCOM India Leadership Forum 2014, titled, ‘Transformation to Transfiguration’. The panelists were Ian Peters, MD, Residential Energy, British Gas; Paramjit Jassal, SVP, Finance Operations, Universal Music Group; and Srinivas Krishna, Director, Strategic Deals, Microsoft. The business leaders explained how they are leveraging strategic Business Process Management (BPM) partners to transition from one model to another in sync with the constantly changing business environment.
July 12, 2013
BPO to BPM – The New Paradigm Shift In a panel discussion on CNBC TV 18, Keshav dispelled the notion that the transformation from Business Process Outsourcing (BPO) to Business Process Management (BPM) is a mere buzzword. Keshav emphasized that, today, there is a huge client demand for high-value BPM services, domain understanding, technology and transformation solutions.
November 27, 2012
Keshav Murugesh on the most popular show on NDTV Profit WE MEAN BUSINESS With the re-election of President Obama, the debate over his anti-outsourcing stance and its impact on India have been re-ignited. NDTV Profit features Keshav R. Murugesh as a panelist on “We Mean Business”. While the discussion starts on a speculative note on Obama’s agenda for India, the panel consisting of speakers from KPMG, Nucleus Software and NASSCOM are seen aligning with Keshav’s positive and affirmative opinion on how the BPO industry continues and will continue to grow at a healthy pace, despite speculations and the outsourcing rhetoric. From an industry standpoint, Keshav strongly feels that the more we keep delivering value to the companies across the globe, the more we will get accepted. Outsourcing after all is a strategic enabler for businesses today.
August 3, 2012
Managing Responsible Business Keshav Murugesh talks on 'The Role of Reputation and Ethics', during a panel discussion on ET NOW
August 23, 2011
Why Has Client-centricity Assumed Centerstage What will ensure success at the inflection point the industry is today? Watch this video to know more…
February 27, 2014
What Clients Are Expecting in 2014 and Beyond In an interview on the sidelines of NASSCOM India Leadership Forum 2014, Keshav talks about the changing client expectations from their Business Process Management (BPM) partners. Apart from domain knowledge, the ability of a BPM partner to transform the client’s business with an interplay of technology, skills, and analytics to drive outcome-based models will be key. He also explains how WNS is tapping the talent potential in India’s Tier 2 and 3 cities, besides attracting highly qualified professionals, who help drive increased value to clients.
May 28, 2013
Moving the Cheese in the BPM Industry In a panel discussion at the NASSCOM BPO Forum 2013, Keshav talks about how the business process management (BPM) industry has evolved from managing repeatable processes at offshore locations a decade back to delivering business outcomes with a strong interplay of technology, analytics and process solutions from global locations.
November 8, 2012
Keshav Murugesh, WNS, comments on CNN - US Election results CNN International features WNS Group CEO, Keshav Murugesh’s comments on the US Election results and their impact on the Indian outsourcing industry. Keshav states that the outsourcing industry has grown up the value chain to offer critical and high-end business support solutions. He says, “Today, we are providing analytics, finance & accounting, and high-end decision support solutions to some of the top brands globally. So both Mr. Obama and Mr. Romney have realized that we are an extension of their enterprise. In fact, if they didn’t encourage us, a lot of companies in the U.S. would actually face trouble running their day-to-day business.”
June 8, 2012
Keshav Murugesh, on a chat with ET Now Keshav Murugesh, Group CEO- WNS, speaks to ET Now on the current requirement of ‘Outsourcing’ for businesses across the globe and WNS's expansion plans in the future.
September 9, 2010
Making It Big Watch the WNS story on CNBC's 'Making It Big' series
Memoirs of a Global Journey: Keshav Q&A with Bobby Ghosh
At the 2014 NASSCOM BPM Summit, Keshav engaged in a Q&A with Bobby Ghosh, the renowned Managing Editor of Quartz and ex-world editor of TIME Magazine. Bobby shared his experiences and challenges of being a journalist in the segment, 'Memoirs of a Global Journey'
October 22, 2014 | 18:56 Mins | 3838 Views

What's Ahead

A fast-track career path, resounding success and a great organization define a ‘dream job’ for many. But with changing economic conditions and increasing market demands, performance benchmarks are changing fast. Additionally, client demands across all industries are at an all-time high, forcing organizations to look at new and innovative ways to source talent, retain them and align the workforce to the fast-changing market demands.

This site has lessons from an organization that employs 26,000+ people and works with 200+ clients across the world. The videos in this site reveal the secrets of success, the importance of client centricity and finally, how 26,000+ people across diverse geographies are working together towards one common goal.

In the News

Partnerships Will Help Lift Airlines In Any Downturn In an article published in the Financial Times Letters, Keshav talks about how the business dynamics can be better managed with faster adoption to changes in environment and t... Financial Times Letters | 10 Oct 2014 | Read news story

We Depend on Domain Knowledge, Tech More than Headcount Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about how inspite of the BPM sector moving ahead in the value chain, more changes are expected due to the inc... Business Standard | 20 Sep 2014 | Read news story

We are More Business-minded Now than Ever Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, tells us about the future of BPM and how it can get the BPM sector back on growth path... Hindu Business Line | 16 Sep 2014 | Read news story

How to Design an Engagement Model for a Social Media Strategy Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about how a successful social media engagement model can improve a company’s brand value... MyCustomer | 19 Aug 2014 | Read news story

Modi's Promise for Indian Entrepreneurs Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about the recent announcements that shows Mr. Modi wants to boost Indian entrepreneurship... World Economic Forum | 18 Jul 2014 | Read news story

How can Innovation and Cost Savings be Achieved in the Same Agreement? Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about how disruptive forces suddenly are redefining business landscapes... Outsource | 17 Jul 2014 | Read news story

DATA-DRIVEN CFO ERA Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about how CFOs often find themselves wading through oceans of data to fight complexities with growing the top... Global Banking & Finance Review | 11 Jul 2014 | Read news story

The Rise of the Cyborg Financial Officer Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about the rise of new technologies is drastically redefining responsibilities of chief financial officers and... Banking Technology | 9 Jul 2014 | Read news story

Leadership Thrives in Challenging Times Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about how a good leader should inspire those around him to push boundaries and reach beyond what they believe... Hindustan Times | 26 Jun 2014 | Read news story

Grow Globally by Harnessing the Power of Three Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, talks about how businesses can strengthen their offerings with ‘Power of Three’ while keeping costs down to achieve... IDG Connect | 19 Jun 2014 | Read news story

Keshav Invited by Thomson Reuters to Chat with APAC Finance Professionals Keshav, Group CEO, WNS and Chairman of NASSCOM BPM Council, was invited by Thomson Reuters to chat with 900 plus senior finance professionals on the Trading India Chat Room. Thomson Reuters | 13 Jun 2014 | Read news story

The CFO of a Data Driven Age Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council talks about CFO’s role has evolved from just being a guardian of the company accounts and finances to shaping... Director of Finance Online | 30 May 2014 | Read news story

Collaborative Problem Solving is Key to Building Successful Partnerships In an interview with SSON, Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council talks about roots of a successful collaborative approach. He shares his insights o... Shared Services and Outsourcing Network | 30 May 2014 | Read news story

BPM Industry Looks at New Govt. for Booster Dose Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council, charts out the policy expectations of $21 billion Business Process Management (BPM) industry from the new go... Times of India | 29 May 2014 | Read news story

Indian BPM Industry to Touch $50 billion by 2020 In Conversation with ET, Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council, talks about the end-to-end transformation and client centrality in solutions that ... Economic Times | 11 May 2014 | Read news story

Re-writing the Rules of the Process Game Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council talks about how global companies in association with their partners are re-writing the rules of the game... Business2Community | 2 May 2014 | Read news story

How Business Processing is Now Niche, High-end Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council talks about how Doctors, lawyers, and CAs have found an alternative career avenue with the emergence of the B... Hindu Business Line | 23 Apr 2014 | Read news story

NASSCOM to Launch Business Process Management Degree Keshav R. Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council reveals that NASSCOM BPM Council will be soon introducing a BPM degree to make it a prospective career opt... Times of India | 7 Mar 2014 | Read news story

Keshav’s Kingdom In an interview with Phil Fersht, CEO - HfS, Keshav talks about his foray into the BPM industry, the turnaround of WNS and the efforts taken by NASSCOM to transform the Indian... Horses for Sources | 6 Mar 2014 | Read news story

Shift from BPO to BPM Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council talk about the new era of BPM that brings a combination of deep domain expertise and commitment to business e... Professional Outsourcing | 4 Mar 2014 | Read news story

UAE Business Climate to Change Dramatically: WNS In conversation wth Khaleej Times, Keshav Murugesh, Group CEO, WNS and Chairman, NASSCOM BPM Council talks about how UAE’s business climate is about to witness a dramatic chan... Khaleej Times | 15 Feb 2014 | Read news story

Keshav Murugesh, The Turnaround Guy Business India, a leading global business magazine, talks about the paradigm shift at WNS, and how Keshav’s vision of turning around WNS... Business India | 8 Oct 2013 | Read news story

Strategic insight possible with analytics, domain expertise: Keshav to HT In an interview to Hindustan Times, a leading mainstream daily in India, Keshav has given his views on the evolution of the BPM industry, and how WNS’s domain expertise and an... Hindustan Times | 26 Sep 2013 | Read news story

We are at the cusp of driving the next phase of value-driven solutions In an interview with NASSCOM, Keshav, who is also the Chairman of the NASSCOM BPM Council, spoke on a broad range of issues – the state of India’s BPM industry, its outlook fo... Nasscom | 17 Sep 2013 | Read news story

Keshav at the Indo-American Society’s Founders Day Keshav recently delivered a speech on the occasion of the Founders Day of the Indo-American Society in Mumbai... Indo-American Society | 18 Jul 2013 | Read news story

The Client and Service Provider are Strategic Partners In an interview with NASSCOM, Keshav talks about how the client and service provider relationship has evolved from that of a client-vendor to that of strategic partners. Kesha... Nasscom | 9 Jul 2013 | Read news story

Keshav is Appointed as the Chairman of the NASSCOM BPM Council Keshav R. Murugesh, Group CEO, WNS has been appointed as the Chairman of the NASSCOM BPM Council. Keshav and members of the Council will drive initiatives that can enable the ... Nasscom | 28 Jun 2013 | Read More

Innovation is a Two-way Street in a BPM Relationship In a Q&A with Raconteur, an independent business publication distributed along with the highly respected daily, The Times, in the UK, Keshav shared his unique thoughts on what... Raconteur | 4 Jun 2013 | Read news story

BPM: A Name that Reflects Your True Identity In conversation with Keshav, DNA explores how he and the WNS brand are key to the huge transformation in the BPO industry and the rechristening thereof to Business Process Man... DNA | 26 Mar 2013 | Read news story

Proust Questionnaire: Keshav R. Murugesh, Group CEO, WNS Global Services Keshav R. Murugesh, our Group CEO, was recently interviewed by the Shared Services & Outsourcing Network (popularly known as SSON)*. He spoke about his work-life balance, peop... SSON Network | 19 Mar 2013 | Read news story

WNS garners three-quarters of its revenues from non-voice based services Ever since the advent of BPO, there has been a common perception that the voice-based segment helps in maximum revenue generation for a BPO company. However, WNS, outsourcing ... BPM watch | 11 Mar 2013 | Read news story

Budget 2013 wishlist: IT industry expects policy changes Despite volatility in the global economy, the Indian IT and business process management (BPM) industry has grown steadily and is set to cross the $100 billion milestone accord... Reuters | 7 Feb 2013 | Read news story

Today BPO has become BPM: Keshav Murugesh, CEO, WNS Group Keshav Murugesh, the CEO of WNS Group, personally responds to every e-mail his employees send him, from serious matters to trivial ones... The Times Of India | 14 Jan 2013 | Read news story

CIMA Group CEO, Charles Tilley, spoke to Keshav Murugesh, Group CEO WNS on achieving sustainable business success and transparency being the key to it... CGMA Magazine | 11 Jan 2013 | Read news story

BPO industry will grow at a steady pace Year 2013 is set to be another ground breaking year for BPO industry in India and globally. I foresee the BPO sector to grow at a steady pace. The outsourcing represents one o... The Financial Express | 31 Dec 2012 | Read news story

Work with the Board...oversee that risk mitigation is carried diligently There is no doubt that a Chief Financial Officer’s role has evolved over the years. In part, this is because the overall role as a watchdog has evolved into a more strategic r... CFO India | 4 Dec 2012 | Read news story

Business India, Executive Focus: Keshav Murugesh Keshav R. Murugesh, Group CEO, WNS Global Services -- the “Changemaker” and the “All-weather Leader”. The latest issue of Business India features him, exclusively on “Executiv... Business India | 3 Dec 2012 | Read news story

From CA to CEO : An inspiring story-CIOL Interviews Keshav, CEO of WNS Group, who is now a key figure in India's BPO and ITeS industry spoke to Pankaj Maru of CyberMedia News about how he started his career as Chartered Account... CIOL | 12 Jul 2012 | Read news story

Great Brands Need Great Business Process Solutions “Leading brands understand the importance of having strategic business partners that understand their requirements and bring domain expertise to the table which can assist in ... Raconteur | 11 Jun 2012 | Read news story

‘Bundling a BPO dilutes an IT company’s valuation’ Changing focus from being a process-driven business process outsourcing (BPO) firm to technology-driven has helped WNS turn profitable within a year. Keshav Murugesh, CEO, WNS... Beryl Menezes & Promit Mukherjee, DNA, Mumbai | 27 Mar 2012 | Read news story

India has to rebrand BPO: Keshav Murugesh, CEO of WNS Group With global competition for BPO work hotting up, India needs to re-brand the industry to prospective employees and more importantly, to college teachers, says Keshav Murugesh,... Business Today | 26 Mar 2012 | Read news story

Research and Development is Key to Indian Market Growth, says WNS Ltd chief As the outsourcing industry enters a gloomy 2012, consistent growth in research and development (R&D) for newer innovations is the key for the Indian market to stay a float... India Today | 9 Jan 2012 | Read news story

Changing economic paradigms mean more reliance on outsourcing A tumultuous year drew to a close last week... with corridors of power debating over whether the slow-down was truly behind. The only silver lining was the talk of the rise of... The Financial Express | 2 Jan 2012 | Read news story

It's blue chips for the long-term Mr Keshav Murugesh, Group CEO, WNS Global Services, an NYSE-listed offshore outsourcing company (BPO), manages over 22,000 employees who serve diverse clients. But how does he... Business Line | 10 Jul 2011 | Read news story

WEB EXCLUSIVE: Keshav Murugesh, CEO, WNS, on the BPO sector Among the oldest BPOs to have set shop in the country, and ranked among the top-five by Nasscom seven years in a row, WNS started operations in 1996 as an offshore unit... Business Standard | 7 Jul 2011 | Read news story

Staying nimble during short-term challenges Keshav Murugesh, who has been Chief Executive Officer of WNS Global Services for about eighteen months now, is a man on a mission. Since coming on board the country's third... Business Line | 30 May 2011 | Read news story

Should a good leader also be a popular one? Keshav R Murugesh is Group CEO, WNS Global Services. 'Yes. Only then can the leader mentor his team'. In today's time, leadership isn't about just giving orders... ET Sunday Magazine | 29 May 2011 | Read news story

Profile

Keshav R. Murugesh serves as the Chief Executive Officer and a member of the Board of Directors of WNS Global Services. Based in Mumbai, Mr. Murugesh is responsible for executing the business strategy, and directing the overall performance and growth of the organization. He has differentiated WNS as the first player in the Outsourcing space to implement an end-to-end vertical approach, a technology-enabled offerings program and a unique client-centric client-partner program. This remains a significant achievement in an industry, which has its foundation in cross-industry functions.

[ Read more ]
  KeshavSide1

KeshavSide2

KeshavSide3


Related Links

wns wnscares